TRAVEL MANAGER (EN)

About us

You’ll find Keolis all over the country, from the Ardennes to the seaside. Thanks to our experienced drivers, we are able to offer you impeccable service. Our modern fleet features minibuses, luxury coaches, coaches with wheelchair lifts, double-deckers and VIP touring coaches, enabling us to adjust our services to the needs of our travellers.  Keolis Travel is also there to help you organise your trip or event, both in Belgium and abroad. 
Keolis Travel will give you the trip of a lifetime. Whether it’s a day’s excursion by bus, a multiday cycling trip or a far-off journey for two months, Keolis Travel is there to help you organise your dream trip. 
Click here to learn more about our Travel & Events shuttle department: https://www.keolis.be/en/travel-organisation
 

Function

Energetic Travel Manager Wanted: Lead our team and activities to new destinations! 
Are you a born leader with a passion for travel? Do you dream of inspiring a team and growing a business? Then this is your chance! 
Keolis is looking for an energetic TRAVEL MANAGER for our Brussels City Tour & Events Shuttle department to help us take our travel and event shuttle activities in Belgium to the next level! 

Your characteristics:

• Travel Manager: You are the conductor of our travel activities! You organize, develop and optimize everything related to travel. From daily operations to devising commercial strategies.
• Customer Service Specialist: Making customers happy is your second nature. You build strong relationships and ensure that everyone secures our services or goes on a trip with a smile.
• Partnerships Manager: You close the best deals and ensure profitable partnerships. Tenders, contracts, you handle them with ease!
• Team Inspirer: You create a positive and energetic work environment where everyone feels at home. You coach your team, set goals and ensure personal growth.
• Innovation Champion: Stagnation is regression! You are always looking for new opportunities and ways to do things better. 

Your focus areas? 

• Leadership: Daily management of the department consisting of 3 Travel Agents and 1 Event Manager. 
• Team: Coaching and developing the team. Applying HR processes. 
• Customers: Ensuring satisfied customers and strong relationships. Maintaining the relationship with our local guides. 
• Deals: Managing contracts and seizing new business opportunities. Assisting in setting financial targets and ensuring their follow-up. 
• Reporting: Monitoring KPIs and commercial activities and reporting to senior management. 
• Strategy: Developing and implementing commercial travel strategies to grow our business.
• Innovation: Seeking new services and improvements.

Profile

• A Bachelor's degree or equivalent through experience
• Minimum 5 years of experience in the tourism sector
• Excellent command of English, Dutch and French. Additional languages such as Spanish are a plus!
• A flexible attitude
• Superior organizational and leadership skills
• The ability to communicate, present and persuade at all levels
• Experience managing multiple projects simultaneously
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills

Our offer

• A warm and family-friendly work environment
• A challenging position in a dynamic and innovative environment
• The opportunity to contribute to a more sustainable future
• An attractive salary package (permanent contract of indefinite duration) and interesting fringe benefits such as a bonus, a company car with charging card, expense allowances, meal vouchers, group insurance and hospitalization insurance 
• The option to participate in the cafeteria plan
• The opportunity to further develop yourself within an international company
• A pleasant base at Keolis in Neder-Over-Heembeek, but you are also regularly on the road

How to apply?

Ready for an unforgettable trip? Apply now and send us your CV!

APPLICATIONS UNTIL 05/05/2025